Privacy and Cookies Policy

Privacy and Cookies Policy for Aroma:ON Studio

Introduction

At Aroma:ON Studio, we respect your privacy and are committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, interact with our services, and engage with us online. By using our website, you agree to this policy.

We are a business based in London, UK, and our operations are subject to the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We may collect personal and non-personal data, including but not limited to:

Personal Data: Information you provide directly to us when you inquire about our services or fill out forms on our website (e.g., your name, email address, phone number, business details).
Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, device information, and the time spent on pages.
Cookies: We use cookies to enhance your experience on our website and gather information on how it’s used. For more information, please see our Cookie Policy page.

In certain cases, we may collect sensitive data relevant to our services, such as information regarding allergies or other specific requirements. This data will only be collected with your explicit consent and used strictly for the purpose of providing you with appropriate and tailored services. You can withdraw your consent at any time by contacting us.

How We Use Your Data

We use your data for the following purposes:

To provide and manage our scent branding services.
To communicate with you regarding your inquiries and updates.
To improve and personalise your experience on our website.

If you wish to opt-out of receiving communications or stop the use of your data, please contact us at hello@aromaonstudio.com

Sensitive Data

We may collect sensitive data relevant to the services we provide. This could include information related to health, preferences, or other specific business-related requirements that you choose to share with us. We will only collect this data with your explicit consent and will use it strictly for the purpose of offering tailored services. You can withdraw your consent at any time by contacting us.

We use cookies to enhance your experience on our website. By using our website, you consent to our use of cookies, as described in our Cookie Policy.

Necessary Cookies: Essential for the website to function (e.g., session management).
Performance Cookies: Help us analyse site usage to improve our content.
Functionality Cookies: Remember your preferences to improve your user experience.

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may affect your experience on our website.

Cookie Consent & Data Management

We use cookies and collect data to improve your experience on our website, personalise content, and for operational purposes. You have the right to opt out of certain cookies and data collection at any time.

Essential Cookies: These cookies are necessary for the website to function. You cannot opt out of these without affecting your experience.
Optional Cookies: These include cookies for analytics and performance. You can choose to opt out of these cookies at any time by managing your cookie preferences through your browser settings or the cookie banner that appears when you first visit the site.

If you want to stop receiving communications or withdraw your consent for the use of your personal data, please contact us at hello@aromaonstudio.com.

Data Security

The security of your personal information is important to us. We take reasonable steps to protect the personal data we collect, including using SSL encryption to ensure that any data transmitted via our website is securely encrypted.

In addition to SSL encryption, we employ other security measures such as firewalls, secure data storage, and regular updates to protect against unauthorised access, loss, or misuse of your personal information.

While we strive to use commercially reasonable means to safeguard your data, please understand that no method of transmission over the internet or method of electronic storage is 100% secure. By using our website, you acknowledge that we cannot guarantee the absolute security of your data.

If you have any concerns about how your data is being protected, please contact us at hello@aromaonstudio.com.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Object: You can object to the processing of your personal data in certain situations.
Right to Restrict Processing: You can request the restriction of the processing of your personal data.
Right to Data Portability: You can request that we transfer your data to another organisation.
Right to Withdraw Consent: You can withdraw your consent for the processing of sensitive data at any time.

To exercise any of these rights, please contact us at hello@aromaonstudio.com.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. If you request that we delete your data, we will take appropriate steps to do so unless we have a legitimate reason to retain it.

Third-Party Services

We may use third-party services to help operate our business, such as analytics tools, email providers, or payment processors. These third parties may have access to your personal data to perform specific tasks on our behalf but are obligated not to disclose or use it for other purposes.

Data Breaches

In the event of a data breach, we will notify the relevant authorities within 72 hours and, if necessary, notify affected individuals without undue delay. We will take all appropriate actions to mitigate the risks posed by any data breach.

Changes to This Policy

We reserve the right to update this Privacy & Cookies Policy at any time. Any changes will be posted on this page, and we recommend checking it regularly. If significant changes occur, we will notify you by email or through a notice on our website.

If you have any questions about this Privacy & Cookies Policy or wish to exercise your rights, please contact us:

Email: hello@aromaonstudio.com